New York — Dino Michael took on one of the most coveted jobs in travel, that of global head of luxury brands for Hilton Worldwide, in November 2019. Four months into his tenure, the industry collapsed around him.

That means that for most of the time he has been in charge of Hilton’s crown jewels — Waldorf Astoria, Conrad, and the collection of independent properties known as LXR — he has been focused on difficult, long-distance troubleshooting, rather than glamorous long-distance travel...

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