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Despite Covid-19 as the reason for the major backlog the Master’s Office experienced nationally, all Master’s Offices have been offline now for six days.
The result: beneficiaries left without income, and additional interest calculated on home loans. Beneficiaries are getting stressed. Executors have to calm the beneficiaries, and the executors also suffer under a heavy workload due to additional correspondence, follow-up letters of executorship and memorandums from the Master’s Offices.
Creditors are getting impatient. An urgent solution must be found by the government. Even employees of the Master’s Offices are becoming frustrated as they cannot keep up with new deceased cases or make inroads into the major backlog.
The situation is heading to crisis point if a solution is not found soon.
Christel Bester Via e-mail
JOIN THE DISCUSSION: Send us an e-mail with your comments. Letters of more than 300 words will be edited for length. Send your letter by email to letters@businesslive.co.za. Anonymous correspondence will not be published. Writers should include a daytime telephone number.
Support our award-winning journalism. The Premium package (digital only) is R30 for the first month and thereafter you pay R129 p/m now ad-free for all subscribers.
LETTER: Logjam at Master’s Office is abominable
Despite Covid-19 as the reason for the major backlog the Master’s Office experienced nationally, all Master’s Offices have been offline now for six days.
The result: beneficiaries left without income, and additional interest calculated on home loans. Beneficiaries are getting stressed. Executors have to calm the beneficiaries, and the executors also suffer under a heavy workload due to additional correspondence, follow-up letters of executorship and memorandums from the Master’s Offices.
Creditors are getting impatient. An urgent solution must be found by the government. Even employees of the Master’s Offices are becoming frustrated as they cannot keep up with new deceased cases or make inroads into the major backlog.
The situation is heading to crisis point if a solution is not found soon.
Christel Bester
Via e-mail
JOIN THE DISCUSSION: Send us an e-mail with your comments. Letters of more than 300 words will be edited for length. Send your letter by email to letters@businesslive.co.za. Anonymous correspondence will not be published. Writers should include a daytime telephone number.
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Published by Arena Holdings and distributed with the Financial Mail on the last Thursday of every month except December and January.