South Africans need to take cognisance of the fact that the Post Office no longer fulfils its traditional function. You hand over a parcel and pay the postage cost, and they promise delivery but keep the parcel.

On June 12, I paid R76.40 at a post office in Rondebosch for the express delivery of a parcel to a small town in the Eastern Cape. Three weeks later it has not been delivered and, according to the Post Office track and trace computer program, is “in transit”...

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