A thumbs-up for the motorists out there who continue to resist the South African National Roads Agency’s (Sanral’s) e-tolling. Be happy that you are not among its (naïve) loyal subscribers. Here is how Sanral treated me. I have been compliant with e-toll registration since the e-tolling system was set up. In March, I traded in my car and removed the e-tag from the vehicle, thinking that would disable my car from the automatic e-tolling in my name. As my new car was on garage plates for a week, I did not transfer the e-tag to the new vehicle for that period, until my registration came through. This was a mistake, because in the meantime the old vehicle was used on the tolled freeways, and Sanral merrily billed me, even though there was no e-tag signal for it to pick up. It used the vehicle’s registration number and is holding me liable for the e-tolls. I presented these facts to Sanral, pointing out that the e-tag was clearly not present when it tolled the vehicle and that there was ...
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