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"Nothing is certain except death and taxes" is one of the most famous and durable sayings, often used by political and business leaders as a way to fend off questions about their potential to deliver on the latest lofty promise. For anyone running a business today, especially in the fast-changing world of technology, "taxes" (companies are notorious for allegedly finding ways to escape paying their due) should probably be replaced with "innovation". Death should still be there, as it is what awaits those who fail to adapt to new realities. Looking at how technology in recent years has transformed customer behaviour and taste for everything from news to public transport, it is rather worrying to see that MultiChoice, Africa’s dominant pay-TV operator, is looking to government regulation to fend off the assault from streaming services such as Netflix, the company that started life as a DVD rental firm less than two decades ago. Netflix is now worth more than the iconic Walt Disney, wh...

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