JONATHAN COOK: Looking both outward and inward helps businesses to thrive
Signs of imbalance are not easy to spot, so one of the CEO’s duties is to stand back and observe
09 July 2024 - 05:00
One nonfinancial ratio that could be added to the financial ratios we all track is the ratio of external to internal priorities.
Priorities that reach outward include anything to do with customers or clients, market positioning and products and services; those that reach inward include organisational structure, operational processes and policies, systems, staffing and accounting...
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