A few months ago, as we headed to Japan for the Rugby World Cup aboard an SAA jet, Eskom announced the start of another round of load-shedding. For one of the passengers — a businessman who had just opened a restaurant — this was his first experience of load-shedding at his business.

In Japan we spoke about the effect of load-shedding on a business such as his. While he had a small staff complement, his dilemma, similar to many other small businesses, was reliance on foot traffic as a primary driver of cash flow.

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