There are two ways to understand any organisation’s condition. The first is by evaluating those outcomes for which it is responsible, and whether or not it has achieved them. The second, by far the more complex, is by evaluating the culture that defines it.

These two things are not mutually exclusive. Outcomes are essential. In the case of the DA, the two primary outcomes are fairly obvious: electoral growth and excellent service delivery. They are the same outcomes that, ultimately, determine the fate of any political party. Gauging whether or not they have been achieved is a relatively quantifiable exercise and, understanding why involves an interrogation of such things as strategy and tactics...

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