Every technological age has its catchphrases, and the fourth industrial revolution is thick with them. We have been told over and again how artificial intelligence (AI) will disrupt the human condition. The robots are coming — not just for your job but for your man’s affections as well. We have reached the starting point in our next evolution where we will question what it is to be human. So it is quite refreshing when you go to what can only be described as the Comic Con for software nerds, only to be told that the future lies in human experience and empathy. Last week saw 30,000 financial analysts, data scientists and programmers gather in Orlando Florida for the SAP Sapphire Now conference. An airport hangar-like space was packed with every kind of tech and software genius possible, with a formula-e car thrown in. And despite the presence of Apple’s Tim Cook, actress Sandra Bullock and explorer Bear Grylls, it was data that was the star of the show. “If one byte equals one star,...

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