We've got news for you.

Register on BusinessLIVE at no cost to receive newsletters, read exclusive articles & more.
Register now

Telecoms providers have been getting "heat" from all quarters. If it isn’t their squabbles with the regulator over how spectrum will be allocated, it’s Black Twitter "dragging" them for astronomical data costs and, in the case of Vodacom, consumers complaining about "stolen" data and airtime. Vodacom was able to rectify this error last week, but the damage had been done and the spectacle contributed to the negative perception of the sector in SA. South African telecoms providers may have a strong footprint and presence across Africa, but their home market in SA is anything but happy with how they have conducted their affairs. Which brings into focus what role telecoms providers ought to play in response to growing social concerns in SA. Initially, perhaps, it is worth recognising that the telecoms sector is a commercial environment in flux. Those voice calls to makhulu will soon rake less into the telecoms kitty than the data to browse, "like", retweet or stream our content of choic...

BL Premium

This article is reserved for our subscribers.

A subscription helps you enjoy the best of our business content every day along with benefits such as articles from our international business news partners; ProfileData financial data; and digital access to the Sunday Times and Sunday Times Daily.

Already subscribed? Simply sign in below.

Questions or problems? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now

Would you like to comment on this article?
Register (it's quick and free) or sign in now.

Speech Bubbles

Please read our Comment Policy before commenting.

Commenting is subject to our house rules.