“A virtuous cycle of respect, trust and candour”. This phrase was coined by Yale professor Jeffrey Sonnenfeld to describe a fundamental attribute of highly effective boards of directors. What differentiates a team of highly effective talented individuals from a comparable team that is dysfunctional is the chemistry — an unquantifiable attribute.

Highly effective boards develop mutual respect that develops into genuine trust, and this enables them to share difficult information in an unfettered way. The symmetry of information enables them to challenge one another’s conclusions coherently, which makes for a spirited give-and-take that culminates in the adjustment of their own interpretations in the light of intelligent questions...

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