Jabu Mabuza fetched me from home for my first day of work at Telkom on April 1 2013. He was my boss there for approximately seven years, and in that time he also became a mentor and a friend.

When Mabuza took the chair, Telkom was struggling to keep its head above water. Ebitda was in the red by R2bn with consumers rapidly moving from fixed lines to mobile services. Competition was intensifying. Moreover, demand for data services was contributing to a large decline in voice revenue, traditionally Telkom’s cash cow...

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