Technologies for client engagement and data-mining separate fund managers
Companies without sufficient resources and skills to exploit new tools are being left behind
14 March 2021 - 18:32
Like many other industries worldwide, the coronavirus pandemic has had a significant impact on SA’s asset management industry, accelerating some of the existing trends already in motion and introducing new challenges to business models and technological capabilities, as well as some interesting opportunities.
Among these have been the rapid implementation of advanced technologies, provision of enhanced communications and client services in a virtual environment, greater globalisation leading to more competition, and the increasing importance of environmental, social and governance (ESG) issues...
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