Throughout 2020 the world has been upended by the chaos of the coronavirus pandemic and we are still counting the ongoing human and economic costs. Covid-19 created a perfect storm where many businesses faced unimaginable challenges and extraordinary unpredictability.

The situation shows little sign of abating until vaccines become widely available. Initial efforts have changed from contingency and crisis planning to assessing how businesses can plan for survival and make predictions that will help pull them through this...

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