Lockdowns prove that telcos need to adapt as new needs arise
As a global, social experiment, Covid-19 has shown that traditional telecoms firms need to expand their services, writes Abhishek Kapur
SA’s telecoms companies (telcos) need to rapidly evolve by adding additional services for a new mobile working and learning world to stay relevant and profitable.
The legacy business model of telcos, which has long sold data and SMS packages to consumers, is no longer enough on its own — a fact that has been brought in to stark relief throughout the Covid-19 lockdown. ..