Employers use alternative and temporary labour sources for numerous reasons, including as fill-ins for permanent employees away on annual leave, sick leave, maternity leave or other leave, with the remaining staff unable to cope with all the work. Also, where work volumes have increased or specialised skills are needed in the short term, temporary staff can help.

Many employers use agency/broker staff to avoid having to deal with trade unions, discipline, grievances, pay disputes, the provision of benefits and other labour-related issues and obligations...

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