The Workmen’s Compensation Fund and the Unemployment Insurance Fund have failed the public in so many ways, but the department of labour still has one crown jewel — the Commission for Conciliation Mediation & Arbitration (CCMA. The functionality of the CCMA has grown in leaps and bounds over the past 21 years, and it has managed to a large degree to fulfil its mandate. Over the last financial year (2016/2017) the CCMA received 189,000 referrals, translating to about 745 new cases every working day. This caseload is increasing exponentially and poses a risk to the organisation’s efficiency and effectiveness. If normal growth is assumed for the next year, the CCMA can expect referrals of just more than 210,000 cases. The government has created a scenario in which the environment is not conducive to job creation. On the contrary, the business community is considering more retrenchments. These are often challenged, which will place an additional burden on the CCMA.

The CCMA has be...

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