One’s expectations can severely skew opinions on the outcomes of events. Set low (such as for the state of the nation address), it’s hard for them to be disappointed; set too high and they are bound to be disappointed. The issue of setting expectations hit home while I was on two recent trips in Africa – one in Nigeria and one in SA. Friends seemed to have pretty low expectations for my visit to Nigeria and were pleasantly surprised, I think, that I hadn’t been kidnapped by Boko Haram or caught Ebola. While I had set my expectations a little higher, I was still surprised by the ease of getting around, the quality of the meetings I had and the people I met. The long queue for immigration was not unexpected. The quality of Nigeria’s roads was better than expected. By contrast, SA is held to a higher standard, perhaps reinforced by the level of inequality. The shiny Gautrain, the quality of the roads, the pursuit of excellence at the best wineries or the stratospheric restaurant qualit...

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