WHILE the future is unknown, experts are giving their best educated guesses on what it could look like for the financial services industry, particularly for banking and investments.Fintech companies are entering the mainstream market and will (or plan to) deliver focused financial services that are often more effective and less expensive than more traditional solutions. An example is next-generation robo-advisers.Through a series of questions, robo-advisers give investors automated, algorithm-based advice regarding an appropriate mix of investments that suit their requirements. Robo-advisers use the same software as traditional advisers, are typically low-cost, have low minimums, and attract younger investors who are comfortable transacting online.Technology is crucial, but should never detract from the client experience. At Investec, we give our clients access to sophisticated online banking and investment tools, but technology plays a supporting role. We take the time to understan...
Would you like to comment on this article?
Sign up (it's quick and free) or sign in now.
Please read our Comment Policy before commenting.
Subscribe now to unlock this article.
Support BusinessLIVE’s award-winning journalism for R129 per month (digital access only).
There’s never been a more important time to support independent journalism in SA. Our subscription packages now offer an ad-free experience for readers.
Cancel anytime.
Questions? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now.