FlySafair wants consumer commission to widen probe on overbooking
Airline says findings of NCC investigation should be conducted ‘fairly and contextually’
09 January 2025 - 17:49
UPDATED 10 January 2025 - 15:25
FlySafair has called on the National Consumer Commission (NCC) to widen its investigation into the airline’s overbooking practices to other airlines operating in the country.
According to Kirby Gordon, the airline’s spokesperson, overbooking is a standard and globally accepted practice used by airlines to manage operations efficiently, mitigate the financial impact of no-show passengers and keeping air travel affordable...
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