The Motor Industry Ombudsman of SA (Miosa), which settles disputes between consumers and the automotive industry, has served as a lifeline for many car owners disgruntled with poor-quality goods or service.

The office was established as a voluntary organisation in 2000 but in 2015 was accredited under the Consumer Protection Act (CPA). Since then its word has been law in applying the Automotive Industry Code of Conduct...

BL Premium

This article is reserved for our subscribers.

A subscription helps you enjoy the best of our business content every day along with benefits such as articles from our international business news partners; ProfileData financial data; and digital access to the Sunday Times and Sunday Times Daily.

Already subscribed? Simply sign in below.



Questions or problems? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now