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Q&A: Hefty bill for elderly dad’s Covid-19 treatment
Q: My dad contracted Covid-19 and was treated for it in a frail-care centre until his death. He was a member of a medical scheme but now our family has been presented with some hefty medical bills we were not consulted about. We were under the impression that the virus was a prescribed minimum benefit (PMB) and that the expenses would be covered.
Is it possible that he could have been given services such as an electrocardiogram and medicines that are not covered? If so, who is responsible for that cost? How do we know the medical scheme has paid what it should have? How can we know if they were right not to pay for the medicines? We have no idea what they were for. We trusted the centre and the medical team they contracted to treat him. ..
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