Siyanda Dlamini is MD of the Regency Hotel Group What do you do at work each day? When I come in the mornings, I walk through the hotel [the Regency Apartment Hotel in Menlyn, Pretoria] checking for cleanliness, staff appearance and breakfast. I greet my team and guests as I want to make sure they are having a comfortable stay, offer any assistance and resolve any queries. From there, I check on the previous night's financial performance against the budget. After some meetings, I make my way around the hotel again, checking on conferencing and events, security and much more. What drew you to this particular career? I went to Alexandra High School in Pietermaritzburg. I joined the school's catering club and it laid the foundation for me, confirming my interest in the hospitality industry. I studied hotel management through the Protea Hotels Institute of Professional Development and Cape Town hotel schools. When did you start your hotel management company, and how did you realise ther...
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