Dr Nhlanhla Thwala is the MD of private higher education company CTI. He tells Margaret Harris that young people need to have aspirations. What do you do at work most days? Three things: meetings; documenting and updating project status reports; and responding to e-mails and phone calls. I am responsible for the academic work of 12 campuses in the country. How did you end up in this job? I started as a high school teacher in 1986, and in 1987 I joined the University of Swaziland as a teaching assistant. In 1988 I received a Fulbright scholarship to study at Syracuse University. I completed a PhD in linguistics in 1995 at the University of California in Los Angeles, and then in June 1998 I joined the University of the Witwatersrand as a lecturer, where I mostly remained until joining [CTI owner] Pearson as MD for the CTI Education Group in 2014. My working life has concentrated on higher education teaching and academic management. What is the skills gap, and how do you think the gov...

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