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In 2019 Peugeot Citroën SA (PCSA) embarked on a brand-rebuilding exercise by appointing a new management team, shaking up its dealer network and focusing on improving after-sales performance.

In 2020 five new dealerships were added to raise the tally to 35. The company also implemented an intensive training programme to improve technical support, greatly increased spare parts availability at its new Midrand headquarters, and introduced a longer warranty...

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