Bots and chatbots are on the rise in a post-app world
Survey shows more than 25% of organisations have not built, customised or virtualised any mobile app in the last year, and IT spend on mobile apps is slowing
The number of mobile app builds is dropping across the world‚ as companies increasingly focus on piloting or investigating the use of bots‚ chatbots and virtual assistants in mobile apps. This is according to the latest mobile app survey by Gartner. More than a quarter of the organisations surveyed globally have not built‚ customised or virtualised any mobile apps in the last 12 months. This number is surprisingly high‚ Gartner analysts said. "Many IT teams will have significant backlogs of app work that need completing‚ which increases the risk of lines of business going around IT to get what they want sooner‚" said Adrian Leow‚ research director at Gartner. "Development teams need to re-think their priorities and span of control over mobile app development or risk further erosion of IT budgets and the perceived value of IT development." According to the survey‚ those organisations that have undertaken mobile app development have deployed an average of eight mobile apps to date‚ wh...
Would you like to comment on this article?
Sign up (it's quick and free) or sign in now.
Please read our Comment Policy before commenting.
Subscribe now to unlock this article.
Support BusinessLIVE’s award-winning journalism for R129 per month (digital access only).
There’s never been a more important time to support independent journalism in SA. Our subscription packages now offer an ad-free experience for readers.
Cancel anytime.
Questions? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now.