Q: I joined Discovery Health in 2006 via a company-approved broker. If I recall correctly he disclosed that he would earn R70 a month from my contribution. I would be interested to know whether this broker, whose name I cannot recall, is still taking a portion of my contribution 14 years later for doing precisely zero. For how long is he entitled to earn a commission and if he is still earning, can I stop him? If I wanted to track him down, could Discovery give me his details? If he stops earning from my membership, would there have been an adjustment to my contribution? Do I have to use a broker in future to join a medical scheme? How does a person become a broker and what qualifications do they need to do so? — Margie via e-mail 

A: Jill Larkan, head of healthcare at GTC replies...

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