WATCH: How AI can revolutionise Africa’s hospitality sector
Business Day TV speaks to artificial intelligence and automation thought leader Johan Steyn
05 August 2024 - 16:39
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Part of the V&A Waterfront, one of Cape Town's tourist attractions. Picture: SUPPLIED
Artificial intelligence (AI) and automation thought leader and Business Day contributor Johan Steyn says Africa’s hospitality industry is ripe for transformation that can be enhanced by the use of AI.
This is with the technology serving as a key enabler of operational efficiency, personalised guest experiences and strategic decision-making.
Business Day TV caught up with Steyn to discuss this in more detail.
Support our award-winning journalism. The Premium package (digital only) is R30 for the first month and thereafter you pay R129 p/m now ad-free for all subscribers.
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WATCH: How AI can revolutionise Africa’s hospitality sector
Business Day TV speaks to artificial intelligence and automation thought leader Johan Steyn
Artificial intelligence (AI) and automation thought leader and Business Day contributor Johan Steyn says Africa’s hospitality industry is ripe for transformation that can be enhanced by the use of AI.
This is with the technology serving as a key enabler of operational efficiency, personalised guest experiences and strategic decision-making.
Business Day TV caught up with Steyn to discuss this in more detail.
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