Uber driver Kgomotso Tiro says company management is to blame for a passenger hurling acid at his face. He was attacked on August 6 in Northcliff‚ Johannesburg‚ while transporting a client who had requested Uber cash trip services. Tiro said drivers had informed Uber that the cash system exposed them to criminal elements. The cellphone-based app formerly operated exclusively by means of electronic payments. "I am angry at Uber and the way it continues to conduct its business‚" Tiro said. "Many drivers have complained about the cash trip system before I was attacked but Uber has done nothing to improve the safety of drivers. I nearly lost my life. They never even came to see me in hospital." Tiro spent 12 days in hospital. He relied on the support of family‚ friends and his previous employer‚ Trans Union. Uber representatives contacted his family while he was in hospital‚ but Tiro said that was not enough. "Uber should have sent someone to the hospital to see the amount of pain I was...

Subscribe now to unlock this article.

Support BusinessLIVE’s award-winning journalism for R129 per month (digital access only).

There’s never been a more important time to support independent journalism in SA. Our subscription packages now offer an ad-free experience for readers.

Cancel anytime.

Would you like to comment on this article?
Sign up (it's quick and free) or sign in now.

Speech Bubbles

Please read our Comment Policy before commenting.