Uber drivers ambivalent about ‘cash trip’ feature
Uber SA has introduced a new payment system — a cash indicator feature — that allows operators to choose if they want to collect clients on "cash trip" request or not.This development is mainly in response to recent crimes against Uber drivers. Many have complained about the cash-trip method because they believe it exposes them to robberies and hijacking. However, the new cash indicator has been activated as a pilot.It is expected to go live for all Uber operators by the end of this week."Unfortunately, Uber’s technology cannot prevent crime but we are doing everything we can to prioritise the safety of those using the Uber app‚" said Uber SA’s GM Jonathan Ayache in a statement issued on Thursday.According to Uber‚ some drivers want the cash option to be completely removed, but there are also those in favour of this payment method because it increases their profits."Cash is the dominant payment method in Africa and many riders do not have cards to use on the app. Cash removes the ba...
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