Many owners are forgiving of Kuga recall fiasco
It hasn’t been a good year for owners of the "fire-fix recall" Kugas‚ but many remain happy with their cars despite the reactions of the general public. "The other day, a petrol attendant said he couldn’t believe I was still driving a Kuga — this from a man who takes public transport to and from work every day!" said Leanne Jacobs of Virginia‚ Durban. Jacobs‚ who bought her Kuga new from an Umhlanga dealership in 2014‚ is among the 4‚556 owners of 2013 and 2014 model year 1.6-litre Ford Kugas who were e-mailed by Ford SA on Wednesday and asked to return their cars to a dealership for Phase 2 of modifications designed to prevent them from catching fire. "Ironically‚ my husband drives an Opel, and his car’s coolant system has failed twice!" said Jacobs‚ an engineer at a refinery. Asked if she still felt safe in her Kuga‚ she said she had been very concerned initially‚ but no longer: "They’ve identified the source of the problem‚ and fixed it." Phase 1 was a PR disaster‚ as many Ford d...
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