Johannesburg-based business process outsourcing (BPO) pioneer Nutun began with a passion for service inspired by our country’s rich culture. It is leading the BPO industry with innovation and client-centricity.

Group chief technology and innovation officer Hans Zachar says: “Our people and business are enabled through innovative, state-of-the-art technology.” He believes artificial intelligence (AI) will improve human skills, not replace them...

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