Consumer discontent over telecom operators persists, survey shows
The industry lags behind banking, insurance and retail, according to PwC’s sentiment index
09 June 2024 - 16:22
PwC has warned that sentiment towards SA’s telecom operators continues to slip, driven by issues such as customer service and network availability.
The firm suggests technologies such as artificial intelligence (AI) and investment in financial services as ways to help narrow the gap...
Would you like to comment on this article?
Sign up (it's quick and free) or sign in now.
Please read our Comment Policy before commenting.
Subscribe now to unlock this article.
Support BusinessLIVE’s award-winning journalism for R129 per month (digital access only).
There’s never been a more important time to support independent journalism in SA. Our subscription packages now offer an ad-free experience for readers.
Cancel anytime.
Questions? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now.