An important conversation at a policy and business level, as we start to pick through the ways that Covid-19 has changed the business environment forever, is the impact it has had on labour. The pandemic caused the future of work to arrive early. And in a country with worrying levels of unemployment, we must ask to what extent the pandemic-induced regime of remote work, artificial intelligence-enabled software and automation is here to stay.

Two ways businesses have historically controlled cost and mitigated uncertainty during recessions are by adopting automation and redesigning work processes, which reduce the share of jobs involving mainly routine tasks...

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