MTN tops survey of online consumers during Covid-19 crisis
02 April 2020 - 18:36
SA's second-largest mobile operator MTN has received the most positive feedback from consumers for its response to queries during the Covid-19 crisis, according to a new study by research firm Brandseye.
Brandseye analysed sentiments regarding all four mobile operators' performance ahead of and during the Covid-19 lockdown. According to the firm's data, MTN is the only mobile operator to have full consumer approval, based on 167,000 online and social media posts from March 1 to March 23. ..
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