MTN CEO lifts the lid on operator’s future services
Rob Shuter says network of agents who provide airtime can in future dispense e-money, sell insurance products and provide for digital services
MTN, Africa’s biggest mobile operator, is positioning itself for a future in which its voice business will no longer be its bread and butter.
The MTN of today and the one in five years could operate quite differently, group CEO Rob Shuter said in an interview with Business Day. “That same agent who is receiving cash and dispensing airtime in future can also dispense e-money, can sell insurance products and provision you for digital services,” he said.