Vodacom lost about 337,000 prepaid customers while gaining 86,000 contract customers over the three months to end-December. “Prepaid customer growth was resilient, while efforts to reduce once-off use of SIM cards started to take effect, resulting in lower gross additions in the quarter,” Vodacom CEO Shameel Joosub said in a quarterly update on Thursday morning. Sacrificing prepaid customers resulted in an overall 0.6% quarterly decline in SA customer numbers to 43.8-million, which was offset by growth in other countries to help its total subscriber numbers grow 0.25% to 79-million from the September quarter. The cellphone network provided revenue figures that were complicated by a change in accounting rules. Under Vodacom’s new accounting rules, its December quarter revenue came to R22.2bn, down from R22.6bn in the matching period in 2017. But under the old accounting rules, its December quarter revenue was nearly R23bn, showing 1.5% growth. Even using the old accounting rules, its...

BL Premium

This article is reserved for our subscribers.

A subscription helps you enjoy the best of our business content every day along with benefits such as exclusive Financial Times articles, ProfileData financial data, and digital access to the Sunday Times and Times Select.

Already subscribed? Simply sign in below.



Questions or problems? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now