MTN, Africa’s largest telecommunications group, says it is committed to finding a way to resolve its dispute with Ghana’s telecoms authority, following the imposition of a 9.08-million Ghana cedis ($1.8m) fine for not providing a good-quality service. Ghana’s National Communications Authority (NCA) accused MTN — as well as with Vodafone, AirtelTigo and Glo — of not providing a quality service to customers and fined them altogether $7m last week. The NCA said they failed to meet a score threshold on “speech quality measurements” and had to pay up within 30 days. MTN’s fine is the latest of the difficulties the mobile operator has experienced with regulatory authorities in West Africa in recent years, which have weighed on its share price. MTN is down 34% since the start of 2018, lagging the FTSE/JSE all share index, which is down 13%, and rival Vodacom, down 14%. Earlier in 2018, Nigerian authorities ordered it to pay an additional $2bn in taxes and accused it of illegally repatriati...

BL Premium

This article is reserved for our subscribers.

A subscription helps you enjoy the best of our business content every day along with benefits such as articles from our international business news partners; ProfileData financial data; and digital access to the Sunday Times and Sunday Times Daily.

Already subscribed? Simply sign in below.



Questions or problems? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now