Data expiry rules will be effective from February
The end-user and subscriber service charter regulations were initially meant to come into effect in June 2018
Mobile operators will have to comply with the Independent Communications Authority of SA’s (Icasa’s) new data expiry rules from February 2019. The end-user and subscriber service charter regulations were initially meant to come into effect in June 2018, but a last-minute court bid by Cell C, backed by MTN and Telkom, delayed their implementation. The operators said in June they did not have enough time to update their systems so they could send notifications to consumers about data-bundle usage and let customers roll over unused data. Icasa had given them only a month to prepare. The rules also state that licensees will no longer be allowed to charge out-of-bundle rates for data when it is depleted — unless they have consumers’ consent. On Thursday, Icasa and the mobile operators reached an agreement in the Johannesburg High Court to implement the regulations from February 28 2019. Civil-engagement platform amandla.mobi, which campaigned against the delay in implementing the rules, ...
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