SAP. Picture: ISTOCK
SAP. Picture: ISTOCK

Frankfurt — German software company SAP reported a 41% jump in cloud revenues in the third quarter as its business transformation gathers pace, enabling management to raise guidance for revenues and profits this year.

However, its shares fell 3.5% in early Thursday trading, as traders expressed some disappointment about margins. At Wednesday's close, the stock was up 7.4% year-to-date.

Europe's most valuable tech company is ramping up sales and installations of its cloud-based S/4HANA business suite, which is superseding its mainstay Business Suite enterprise software that is sold under licence and runs at on-site servers.

New cloud bookings, an order entry metric, rose 37% in the third quarter at constant currencies. That underpinned the firm lifting its 2018 growth forecast for cloud revenues to 36.5%-39% from 34%-38% previously.

"The future has never been brighter at SAP — we're fired up and ready to go," CEO Bill McDermott told journalists on a conference call, highlighting a full fourth-quarter order book.

McDermott claimed the mantle for SAP, which competes with Salesforce and Oracle, as the world's number one cloud enterprise software company by users — it has 170-million — and said it was also the fastest-growing in the cloud.

SAP now expects total revenues to grow 7.5%-8.5% in 2018, up from 6%-7.5% previously. It raised the lower end of its forecast range for operating profits by half a percentage point, narrowing it to 9.5%-11%.

Figures are at constant currencies and on a nonIFRS accounting basis.

Customer pushback

The bullish outlook contrasts with resistance among some SAP customers to move core processes from on-site data centres to remote servers.

In a survey this week, just 10% of respondents in SAP's home market of Germany said they were willing to make that change. The national DSAG user group urged the company not to retire the Business Suite as planned in 2025, but instead to continue a hybrid offering of cloud and on-site services.

"Cloud doesn't always mean process simplification — it can also be a straitjacket," said DSAG board member Marko Lenck.

The transition entails a trade-off for SAP: Growth in the subscription-driven cloud business helped boost the share of predictable revenues at SAP by three percentage points in the third quarter to 68%.

But it needs to achieve scale to deliver on the promise of an expansion in operating margins to over 30% as the cloud business tends to dilute the effect of the mature, but highly profitable, licence business.

Non-IFRS operating margins, at constant currencies, grew by 10 basis points to 29.4%. Finance chief Luka Mucic said boosting efficiency was more important for margins than the revenue mix.


McDermott said the cloud was "where the customer wants us to go" while also playing up SAP's push into customer relationship management (CRM) with its recently announced C/4HANA suite.

"We are going to take over the CRM market, not because we are bold and innovative, but because the customers want the best end-to-end service," he said.

SAP's third-quarter nonIFRS revenues grew by 10% at constant currencies, ahead of market expectations. NonIFRS operating profit growth of 11% was less than expected. At the bottom line, earnings per share of €1.14 beat the mean view in a Reuters poll of analysts.