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Managing expenses is crucial in any business (or in any household for that matter) — and doubly so in businesses aligned to the construction and engineering industry, which operate on razor-thin single-digit operating margins and have little room for error.

As per its recent set of full-year results released at the beginning of September, WBHO has managed to move its operating profit back into positive territory, after showing a hefty loss last year. This return to profit was achieved despite an unprecedented and challenging operating environment that resulted in an 11% drop in revenue (to R38.3bn) and demonstrated a well-controlled management of expenses which helped the return to profitability. Expenses at R37.9bn were 13% lower than 2020’s R43.7bn...

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