Clients of Wealth Managers and private banks select the winners of the People’s Choice Awards by completing a comprehensive online survey. Their rankings are extremely important to the participating firms and the process forms an integral part of the survey.The opinions of clients in any market segment are vital in assessing services and products. In our survey these opinions also serve as one of the checks to the information provided by the firms themselves.We asked clients about their service providers in an online questionnaire earlier this year. This year 5,820 people participated. The large number enhances the credibility of the survey. These awards are based purely on that feedback. The questions that feed directly into the rankings relate to the following:• Satisfaction levels with products and services• Investment returns• Whether clients believe they are getting value for money• Whether clients would recommend their service providers.We also ask questions relating to why cl...

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