A working paper by the Centre of Excellence in Financial Services warns that the deployment of AI in SA’s banking system might perpetuate racial biases, calling for industry players to take steps to prevent this and other ethical challenges brought by the technology.

“Some research explores how AI systems embed and perpetuate racial biases. Beyond the data itself, subjective and unconscious biases in AI reflect deeper societal inequalities, often overlooked in approaches that treat bias as a purely technical problem,” the paper reads...

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