Business Day TV speaks to Mudiwa Gavaza of Business Day
17 September 2024 - 20:21
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Capitec is looking to incorporate more generative artificial intelligence (AI) functionality into its customer service processes as a way to help agents resolve customer queries faster. Business Day TV spoke to Business Day’s Mudiwa Gavaza for more detail.
Support our award-winning journalism. The Premium package (digital only) is R30 for the first month and thereafter you pay R129 p/m now ad-free for all subscribers.
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Business Day TV speaks to Mudiwa Gavaza of Business Day
Capitec is looking to incorporate more generative artificial intelligence (AI) functionality into its customer service processes as a way to help agents resolve customer queries faster. Business Day TV spoke to Business Day’s Mudiwa Gavaza for more detail.
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