Digitisation, access and flexibility key for insurers, says Deloitte
Companies should adapt their traditional business models to be more responsive to their client base, outlook shows
14 July 2022 - 19:58
Insurance companies should adapt their traditional business models to be more responsive to their client base, the Deloitte Africa Insurance Outlook showed on Thursday, pointing to digitisation as one of the key instruments that insurers can use to draw in more clients.
The use of digital channels to provide or access services has gained traction since the start of the Covid-19 pandemic, though this was off a low base...
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