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Standard Bank Group has appointed Margaret Nienaber as its COO with immediate effect, a move that appears to be an attempt to bolster the bank’s operational strength after a series of internal mishaps that have garnered unwanted controversy.

Nienaber, who was previously the group’s CEO of client solutions, will be responsible for its engineering, innovation, and brand and marketing functions, the bank said on Thursday. She will also retain responsibility for her previous duties as head of client solutions...

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