WATCH: Why the FSCA has taken a tough stance with insurers

The Financial Sector Conduct Authority (FSCA) has come out strongly against insurers who have refused to pay claims related to the Covid-19 pandemic.

The financial services regulator has said that the national lockdown cannot be used by any insurer as grounds to reject a claim because such conduct goes against the principles of treating customers fairly and breaks down confidence and trust in the insurance sector. ..

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