Bank customers are central to FSCA’s new conduct standards
Products need to ‘perform as promised’ and clients need to understand what is being sold to them
08 July 2020 - 20:19
The Financial Sector Conduct Authority (FSCA), the organisation tasked by the government with enhancing the integrity of financial markets in SA, has published a new standard for banks which aims to ensure banks conduct themselves fairly.
The authority also aims to enhance the efficiency and integrity of financial markets; promote fair customer treatment by financial institutions; provide financial education and promote financial literacy; and assist in maintaining financial stability...
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