Bank customers are central to FSCA’s new conduct standards
Products need to ‘perform as promised’ and clients need to understand what is being sold to them
The Financial Sector Conduct Authority (FSCA), the organisation tasked by the government with enhancing the integrity of financial markets in SA, has published a new standard for banks which aims to ensure banks conduct themselves fairly.
The authority also aims to enhance the efficiency and integrity of financial markets; promote fair customer treatment by financial institutions; provide financial education and promote financial literacy; and assist in maintaining financial stability...
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