It was a miserable Friday night for Adrian de Kock, a Discovery Bank customer, when he found himself stuck at a petrol station unable to pay for the fuel he’d just put in his car.

“I went to pay, but the machine said I didn’t have the funds. I went to the ATM and it said there was zero money. Then I looked on the app and it also said there was zero money. I didn’t know what to do,” he said.

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