In race to digitise, skills gap a drag on SA’s big banks
Lenders are changing hiring strategies to attract the talent they need
17 June 2019 - 18:37
A severe shortage of computer skills in SA has left its major banks fighting over a limited pool of people with the skills they need to upgrade technology platforms and keep pace with changing customer demands and competition from new rivals.
The country’s four biggest lenders — Absa, Standard Bank, Nedbank and FirstRand — told Reuters it was hard to access the skills they need to rapidly digitise, a response to growing demand for online and mobile banking and the arrival of a host of digital-only banks trying to steal their customers with slick apps and cut-price fees...
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